Meta Platforms operates across multiple offices serving the UK market. While consumer support is handled digitally, there are legitimate reasons to contact Meta directly — business partnerships, press enquiries, regulatory matters, and data protection requests. This guide provides the correct contact details for each department.
Meta London Office
Meta’s London headquarters is located at 10 Brock Street, Regent’s Place, London NW1 3FG. This is one of Meta’s largest offices outside the US, housing engineering, partnerships, policy, and marketing teams. The London office does not provide walk-in consumer support. Access is restricted to employees, invited guests, and scheduled meetings only.
Meta Dublin — European Headquarters
Meta Platforms Ireland Limited at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland is the legal entity responsible for all Facebook, Instagram, and WhatsApp services in Europe, including the UK. This is the entity you’ll correspond with for: data protection requests, legal notices, formal complaints, and GDPR-related matters. For UK users, Meta Platforms Ireland Limited acts as the data controller for your personal data.
Key Departments and Contact Methods
Press and media: press@fb.com for journalist enquiries. Business partnerships: Through the Meta Business Partners programme at facebook.com/business/partner-directory. Policy and government relations: Meta engages with UK government and regulatory bodies through its public policy team in London. Data Protection Officer: For GDPR-related requests, write to the DPO at Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
UK Regulatory Bodies Overseeing Meta
Ofcom: The UK’s communications regulator, responsible for enforcing the Online Safety Act 2023. Information Commissioner’s Office (ICO): The UK’s data protection authority, overseeing Meta’s compliance with UK GDPR. Competition and Markets Authority (CMA): Oversees competition issues related to Meta’s market position. Financial Conduct Authority (FCA): Relevant for financial services advertised on Meta platforms.
Working at Meta UK
Meta regularly hires in the UK across engineering, product, marketing, policy, and operations roles. Visit metacareers.com and filter by “London” location. The London office has grown significantly and is a key hub for Meta’s European operations.