Search Facebook Support Forms
Find the exact Facebook, Instagram or WhatsApp contact form you need from our directory of 100+ official Meta support forms.
My Personal Account Was Disabled
Appeal if your account was disabled by mistake. Submit ID verification to recover access.
Account Disabled — Underage Appeal
If your account was disabled because Facebook believed you were under 13, use this form to appeal with age verification.
Confirm Your Identity
Upload government-issued ID to verify your identity and regain access to your locked account.
Name Change Appeal
Appeal a rejected name change or request a special name that does not match standard naming policies.
Locked Out — Two-Factor Auth Issue
Lost access to your two-factor authentication codes? Use this form to regain access to your account.
Account Recovery Request
Recover your account if the email and phone number were changed by someone else.
Reactivate Deactivated Account
Previously deactivated your account and want to come back? Log in again or use this form if you face issues.
Report Hacked Account
Someone has gained access to your account without permission. Secure it immediately through this form.
Report Impersonation
Someone is pretending to be you on Facebook. Report the impostor account for removal.
Report Phishing Email
Received a suspicious email claiming to be from Facebook? Forward it to phish@fb.com or use this form.
Report Spam
Report spam content, messages, or fake links that you have encountered on the platform.
Report Bullying or Harassment
Report someone who is harassing, threatening, or bullying you or someone else on Facebook.
Report Security Vulnerability
Found a security bug? Report it through Meta’s Bug Bounty programme for responsible disclosure.
Ad Account Disabled Appeal
Your advertising account was disabled. Appeal the decision and request a review of your ad account.
Ad Rejected — Request Review
Your ad was rejected for a policy violation. Request a manual review if you believe this was an error.
Business Manager Support
Get help with Meta Business Suite, Business Manager, or Commerce Manager issues and account problems.
Ad Billing & Refund Support
Dispute a charge, request a refund, or get help with Facebook Ads billing and payment issues.
Restricted Ad Account Review
Request a review if your ad account has been restricted from advertising on Facebook and Instagram.
Business Verification
Verify your business identity in Meta Business Manager to unlock advanced advertising features.
Live Chat — Ads Support
Chat live with a Facebook Ads Specialist for real-time help with your advertising campaigns and account.
Marketplace & Commerce Support
Get help with Facebook Marketplace listings, Facebook Shops, product catalogues, and selling issues.
Report Copyright Infringement
Someone is using your copyrighted content (photos, videos, text) without permission. File a DMCA report.
Copyright Appeal — Counter Notification
Your content was removed due to a copyright claim but you believe it was fair use or wrongly flagged.
Report Trademark Infringement
Someone is using your trademarked brand name, logo, or business identity on Facebook without authorisation.
Appeal Removed Content
Your post, photo, or video was removed for violating Community Standards. Appeal if you disagree.
Report Defamatory Content
Report content that makes false statements about you that could harm your reputation.
Oversight Board Appeal
Escalate a content moderation decision to Meta’s independent Oversight Board for a final review.
Download Your Data (GDPR)
Request a copy of all your personal data that Facebook holds, as required under UK GDPR and data protection law.
Report Privacy Violation
Someone has shared your personal or private information on Facebook without your consent.
Delete Account Permanently
Permanently delete your Facebook account and all associated data. This action cannot be undone after 30 days.
Report Non-Consensual Intimate Images
Report intimate or explicit images shared without your consent. Facebook treats these with highest priority.
Contact Data Protection Officer
Contact Meta’s Data Protection Officer for GDPR compliance enquiries or to escalate a privacy complaint.
Law Enforcement Request
For UK police and law enforcement agencies to submit official data requests via records@facebook.com.
Appeal Unpublished Page
Your Facebook Page was unpublished. Appeal the decision and provide evidence for reinstatement.
Claim Page Admin Access
Lost admin access to your Facebook Page? Request ownership transfer or admin role restoration.
Request Verified Badge (Meta Verified)
Apply for Meta Verified (blue tick) to verify your identity as a public figure, creator, or business.
Appeal Removed Group
Your Facebook Group was removed for violating policies. Appeal the decision if you believe this was in error.
Merge Duplicate Pages
Have two Facebook Pages for the same business or brand? Request to merge them into one.
Payment Issue — Unauthorised Charge
Report an unauthorised charge to your payment method linked to Facebook, including Meta Pay transactions.
Request Refund — Facebook Payments
Request a refund for Facebook Stars, in-app purchases, game purchases, or any Facebook payment transaction.
Fundraiser & Donations Support
Issues with Facebook Fundraisers, charitable donations, or payout problems for your fundraiser.
Meta Pay Support
Problems with Meta Pay (formerly Facebook Pay)? Get help with wallet issues, transfers, and payment methods.
Memorialise Deceased Person’s Account
Request to memorialise the Facebook account of a person who has passed away.
Remove Deceased Person’s Account
Request permanent removal of a deceased person’s Facebook account (must be immediate family or executor).
Request Deceased Person’s Content
Request photos, posts, and other content from a deceased loved one’s memorialised account.
Medically Incapacitated Person Request
Request account access or removal for a person who is medically incapacitated and unable to manage their account.
Accessibility Support
Report accessibility issues or get help using Facebook with assistive technology and screen readers.
Report Child Safety Issue
Report content or accounts that endanger children. Facebook prioritises child safety reports with urgency.
Something Went Wrong — General Report
Experiencing a bug or technical issue? Report it to Facebook’s engineering team for investigation.
Report Election Misinformation
Report false information about elections, voting, or political advertising on Facebook.
Appeal Community Standards Strike
Received a Community Standards strike? Appeal if you believe it was issued incorrectly.
Instagram Account Disabled Appeal
Your Instagram account was disabled. Submit an appeal to Meta to request a review and reinstatement.
Instagram Hacked Account Recovery
Someone hacked your Instagram? Recover your account and secure it through Meta’s recovery flow.
Instagram Copyright Report
Report someone using your photos, videos, or content on Instagram without your permission.
Instagram Impersonation Report
Someone is impersonating you or your brand on Instagram. Report the fake account for removal.
WhatsApp Account Banned Appeal
Your WhatsApp number was banned or suspended. Request a review through the in-app support or email.
WhatsApp Business Support
Get help with WhatsApp Business app, WhatsApp Business API, and commercial messaging issues.
Facebook Pixel & Tracking Support
Need help setting up or troubleshooting Facebook Pixel, Conversions API, or event tracking?
Creator Monetisation Support
Issues with Facebook Stars, Reels bonuses, in-stream ads, or other creator monetisation features.
Remove from Search Results
Request removal of your Facebook profile or content from external search engine results (right to be forgotten).
General Contact — Other Issues
Cannot find the right form? Use this general contact form for issues not covered by other categories.
Facebook Support Email Directory
In addition to the contact forms above, Meta provides several direct email addresses for specific issues:
| Email Address | Purpose |
|---|---|
| disabled@fb.com | Disabled or hacked accounts, password resets, locked Pages |
| appeals@fb.com | Appeal suspended accounts, blocked or removed content |
| support@fb.com | General Facebook support enquiries |
| abuse@fb.com | Report abuse and Community Standards violations |
| phish@fb.com | Report phishing emails impersonating Facebook |
| ip@fb.com | Intellectual property and trademark enquiries |
| datarequests@fb.com | GDPR data access requests and privacy enquiries |
| records@facebook.com | Law enforcement and legal data requests |
| legal@fb.com | Legal team enquiries and formal legal notices |
| advertise@fb.com | Facebook Ads general enquiries |
| platformcs@support.facebook.com | Financial queries, refunds, and payment concerns |
⚠️ Important Tips for UK Users
When submitting any form to Facebook, keep these tips in mind to increase your chances of a successful response:
- Use the email linked to your account — Facebook verifies your identity based on the email or phone number associated with your account.
- Be specific and concise — Clearly describe your issue in 2-3 sentences. Include dates, screenshots, and URLs where relevant.
- Submit from your IP location — Using a UK IP address helps Facebook route your request to the correct regional team.
- Check your spam folder — Facebook responses often land in spam or junk mail folders.
- Allow 3-10 working days — Response times vary. Account security issues are typically prioritised.
- UK GDPR applies — As a UK resident, you have additional data protection rights under the UK General Data Protection Regulation.
- ICO complaints — If Facebook fails to respond to a data request within 30 days, you can complain to the Information Commissioner’s Office (ICO).